{"id":385,"date":"2011-10-25T18:17:00","date_gmt":"2011-10-25T18:17:00","guid":{"rendered":"http:\/\/joapen.com\/blog\/2011\/10\/25\/service-renewal-battlecard\/"},"modified":"2011-10-25T18:17:00","modified_gmt":"2011-10-25T18:17:00","slug":"service-renewal-battlecard","status":"publish","type":"post","link":"http:\/\/joapen.com\/blog\/2011\/10\/25\/service-renewal-battlecard\/","title":{"rendered":"Service renewal battlecard"},"content":{"rendered":"

During these months I face the service renewal activities.<\/p>\n

This summary list just tries to review the concepts to be taken into account during these discussions.<\/p>\n

A) In general take into account<\/strong><\/u>:<\/p>\n

    \n
  1. The previous year consumption.<\/li>\n
  2. The previous year major activities.<\/li>\n
      \n
    1. Strengths<\/li>\n
    2. Weaknesses<\/li>\n
    3. Opportunities<\/li>\n
    4. Threads<\/li>\n<\/ol>\n
    5. The business challenges for next year.<\/li>\n<\/ol>\n
      B) Highlight added value<\/strong><\/u>,<\/div>\n
        \n
      1. Why is this service worth doing?<\/li>\n
      2. What are the consequences of not doing this service?<\/li>\n
      3. What are the major risks associated with doing the service?<\/li>\n<\/ol>\n

        C) The minimum conditions for a service<\/u><\/strong>,<\/p>\n

        In general the balance Service & Budget has to be feasible and affordable:<\/p>\n

        The services has to be sized in terms of:<\/p>\n