{"id":160,"date":"2009-05-04T18:03:00","date_gmt":"2009-05-04T18:03:00","guid":{"rendered":"http:\/\/joapen.com\/blog\/2009\/05\/04\/itil-positions-their-weight\/"},"modified":"2009-05-04T18:03:00","modified_gmt":"2009-05-04T18:03:00","slug":"itil-positions-their-weight","status":"publish","type":"post","link":"https:\/\/joapen.com\/blog\/2009\/05\/04\/itil-positions-their-weight\/","title":{"rendered":"ITIL Positions &amp; their weight"},"content":{"rendered":"<p>There are a lot of ITIL positions in the ITIL-world, each one with a clear definition of the roles &amp; responsibilities.<\/p>\n<p>Apart from the service manager position, that is who leads the work done in the framework (I know, I know,&#8230; ITIL does not like to be called &#8220;framework&#8221;&#8230; best practices!!!) for the rest of the positions,<\/p>\n<p>what are the more relevant positions???<\/p>\n<p>Is there a clear hierarchy? or it depends of the implementation of the account and the weight of each role?<br \/><a onblur=\"try {parent.deselectBloggerImageGracefully();} catch(e) {}\" href=\"http:\/\/1.bp.blogspot.com\/_FHKXh6Fis30\/Sf8vKud1_FI\/AAAAAAAAA8o\/1iGkwCZNrmM\/s1600-h\/ITIL_map.gif\"><img decoding=\"async\" style=\"margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 365px; height: 339px;\" src=\"http:\/\/1.bp.blogspot.com\/_FHKXh6Fis30\/Sf8vKud1_FI\/AAAAAAAAA8o\/1iGkwCZNrmM\/s400\/ITIL_map.gif\" alt=\"\" id=\"BLOGGER_PHOTO_ID_5332032345148357714\" border=\"0\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are a lot of ITIL positions in the ITIL-world, each one with a clear definition of the roles &amp; responsibilities. Apart from the service manager position, that is who leads the work done in the framework (I know, I know,&#8230; ITIL does not like to be called &#8220;framework&#8221;&#8230; best practices!!!) for the rest of &#8230; <a title=\"ITIL Positions &amp; their weight\" class=\"read-more\" href=\"https:\/\/joapen.com\/blog\/2009\/05\/04\/itil-positions-their-weight\/\" aria-label=\"Read more about ITIL Positions &amp; their weight\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"class_list":["post-160","post","type-post","status-publish","format-standard","hentry","category-itil"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ITIL Positions &amp; their weight -<\/title>\n<meta name=\"description\" content=\"There are a lot of ITIL positions in the ITIL-world, each one with a clear definition of the roles &amp; responsibilities.Apart from the service manager - joapen projects\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joapen.com\/blog\/2009\/05\/04\/itil-positions-their-weight\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITIL Positions &amp; their weight -\" \/>\n<meta property=\"og:description\" content=\"There are a lot of ITIL positions in the ITIL-world, each one with a clear definition of the roles &amp; responsibilities.Apart from the service manager - joapen projects\" \/>\n<meta property=\"og:url\" content=\"https:\/\/joapen.com\/blog\/2009\/05\/04\/itil-positions-their-weight\/\" \/>\n<meta property=\"og:site_name\" content=\"joapen projects\" \/>\n<meta property=\"article:published_time\" content=\"2009-05-04T18:03:00+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/1.bp.blogspot.com\/_FHKXh6Fis30\/Sf8vKud1_FI\/AAAAAAAAA8o\/1iGkwCZNrmM\/s400\/ITIL_map.gif\" \/>\n<meta name=\"author\" content=\"joapen\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"joapen\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/joapen.com\\\/blog\\\/2009\\\/05\\\/04\\\/itil-positions-their-weight\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/joapen.com\\\/blog\\\/2009\\\/05\\\/04\\\/itil-positions-their-weight\\\/\"},\"author\":{\"name\":\"joapen\",\"@id\":\"http:\\\/\\\/joapen.com\\\/blog\\\/#\\\/schema\\\/person\\\/23919df2312175fe9c4609203595b217\"},\"headline\":\"ITIL Positions &amp; 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