{"id":221,"date":"2010-02-16T19:33:00","date_gmt":"2010-02-16T19:33:00","guid":{"rendered":"http:\/\/joapen.com\/blog\/2010\/02\/16\/end-user-resistance-to-change-real-life-or-just-a-joke\/"},"modified":"2010-02-16T19:33:00","modified_gmt":"2010-02-16T19:33:00","slug":"end-user-resistance-to-change-real-life-or-just-a-joke","status":"publish","type":"post","link":"https:\/\/joapen.com\/blog\/2010\/02\/16\/end-user-resistance-to-change-real-life-or-just-a-joke\/","title":{"rendered":"End user resistance to change, real life? or just a joke"},"content":{"rendered":"<p><a href=\"http:\/\/4.bp.blogspot.com\/_FHKXh6Fis30\/S3r1WpJhKeI\/AAAAAAAABPo\/Mg0BY2xb5u0\/s1600-h\/donkey.JPG\"><img decoding=\"async\" id=\"BLOGGER_PHOTO_ID_5438929269354998242\" style=\"FLOAT: right; MARGIN: 0px 0px 10px 10px; WIDTH: 172px; CURSOR: hand; HEIGHT: 200px\" alt=\"\" src=\"http:\/\/4.bp.blogspot.com\/_FHKXh6Fis30\/S3r1WpJhKeI\/AAAAAAAABPo\/Mg0BY2xb5u0\/s200\/donkey.JPG\" border=\"0\" \/><\/a> You are working in big application project, some months studying requirements, some others planning and developing them after the proofs of concept with identified and approved key users.<\/p>\n<div><\/div>\n<p><\/p>\n<div>Then, you develop the solution during some other months and finally end-user acceptance test is approved by your customer.<\/div>\n<div><\/div>\n<div>You refine the last details of the migration to the new application and the different stages of the transition to the new application.<\/div>\n<p><\/p>\n<div>You deploy it, and suddenly there are some problems with the end users adoption. They don\u2019t like the application, why?<\/div>\n<p><\/p>\n<ul>\n<li>\u201c\u2026The training sessions offered did not cover the 100% of the features of the application\u2026 but they are the same business processes you were managing within the old application\u2026 yes, but I really feel that I would need more explanations\u2026\u201d<\/li>\n<li>\u201c\u2026there were some features of the old application that I enjoyed a lot and it helped me in my daily duties. They have disappeared\u2026 why nobody consulted me?\u201d<\/li>\n<li>\u201c\u2026 where is the \u2018xxxx\u2019 field of the form?, this process is not right and I do not feel comfortable using this wrong process\u2026\u201d<\/li>\n<li>\u201c\u2026 I don\u2019t understand why the other people need to see this information; in the old application the restrictions were different\u2026\u201d<\/li>\n<li>\u201c\u2026 Who decided these colours? &#8230;\u201d<\/li>\n<li>\u201c\u2026 With the web application I cannot copy and paste\u2026\u201d<\/li>\n<\/ul>\n<p>These comments are from the same people who once that facebook, twitter or whatever web portal was created they:<\/p>\n<ul>\n<li>Learned to use the tool without a formal course,<\/li>\n<li>Updated all their photos: weeding, children, friends, family&#8230;<\/li>\n<li>Entered all their personal information in several questionnaires,<\/li>\n<li>Didn\u2019t complaint about the colours \/ shapes\u2026 they are funny!<\/li>\n<\/ul>\n<p>I don\u2019t know if this is the natural behaviour of some people to changes in their job or there is another reason, but the resistance to change to the \u201cnew\u201d applications exist.<\/p>\n<p>I\u2019m exaggerating a lot, but imagine that it happens to you\u2026.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You are working in big application project, some months studying requirements, some others planning and developing them after the proofs of concept with identified and approved key users. Then, you develop the solution during some other months and finally end-user acceptance test is approved by your customer. You refine the last details of the migration &#8230; <a title=\"End user resistance to change, real life? or just a joke\" class=\"read-more\" href=\"https:\/\/joapen.com\/blog\/2010\/02\/16\/end-user-resistance-to-change-real-life-or-just-a-joke\/\" aria-label=\"Read more about End user resistance to change, real life? or just a joke\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-221","post","type-post","status-publish","format-standard","hentry","category-product-and-solutions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>End user resistance to change, real life? or just a joke -<\/title>\n<meta name=\"description\" content=\"You are working in big application project, some months studying requirements, some others planning and developing them after the proofs of concept with - joapen projects\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joapen.com\/blog\/2010\/02\/16\/end-user-resistance-to-change-real-life-or-just-a-joke\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"End user resistance to change, real life? 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