This Problem has been a headache during all the existence of Domino.doc, nobody knows what’s the problem about it.
Finally IBM has found the solution to the problem, a release later to the original problem: the problem started with 6.5.1 and the solution has been published for 7.0,
The client has 6.5.1 as product and all these kind of solutions are being developed for 7.0. In addition, Quickr is coming soon…
So with daily things like this is how the client is seeing they need to migrate the product: we’re loosing abilities in the support of our Tool!