In the improvement program I’ve worked, we have done a set of improvements and definition of processes for the different areas of the business we decided to work on.
Every aspect of each process has their details, and they also are linked with the others.
I created this chart to represent how they are going on in terms of evolution, try to discuss and prioritize next steps.
We could not put in place all the improvement actions at the same time as operations and business day to day do not stop, so we planned it in this way: launching each improving at different quarters and introducing others once the previous ones were matured enough.
In some areas we have advanced a lot, in some others we still have to improve, but in general the adoption of these standards have improved the efficiency of the operations and the understanding of “what the others are doing”.
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