Prestashop admin user does not log in

My Prestashop’s admin user does not log in into the back-office, I have checked the password is right and I still cannot go in.

Reset Prestashop admin password

I have followed these steps recommended by different forums:

  1. Look in config/ file in your Prestashop directory and find out the _COOKIE_KEY_ value.
  2. I have copied the value of the parameter: <_COOKIE_KEY_>.
  3. I have updated the entry with the following line:
    UPDATE employee SET passwd = md5(“<_COOKIE_KEY_ value><yourNewPassword>”) WHERE email = “<youremailaddress>”;

dThis is not working to me, it still does not go in.



Leave a Reply

Your email address will not be published. Required fields are marked *