Just a place to write
Listen the video and find all these words: Understand what has to be done, understand the responsibility of leading a work team during a year, understand that lead a team is not something easy, the trust, work with team, understand young people, share things with them, how to approach, intelligence, to win the thing, compete, … Read more
If you have the opportunity to watch a F1 race on TV you will see as the interesting things happen: on first lap, when cars enter to change wheels (once or twice a race), if you’re lucky, on last 2 laps (someone breaks the engine). A race is around 80 minutes and just 10 are … Read more
I had some time and a notebook and I wrote this thinking about the IT service support trends. It seems to be a stupid exercise, but it’s funny to see that the concepts offered yesterday, today and probably tomorrow, all are the same. With the risks and fears of the client, it’s more or less … Read more
which came first, the chicken (server) or the egg (terminal)? Using the chicken or the egg dilemma, I have a funny story, we are installing a new terminal server running on Windows 2008 and need to activate the Client Access License (CAL). The issue is we don’t have any Windows 2008 server so there’s no … Read more
“Out of scope” is mandatory on project definitions, …… why? it’s the contract !!! and from the simplest to the more complex projects, your client can find pieces of work that for your perception should be “out of scope” but from their perception is “in scope”. For sure, perceptions are not contracts, but they can … Read more
I have returned to use the yahoo pipes, and I have discovered an strange blue RSS blue icon. It’s a JSON feed !!! I don’t know what is the yahoo strategy with this application, but yahoo has published some applications in a new panel of my e-mail but pipes is not shown there 🙁 Anyway, … Read more
We work in complex environments where you have clear identified activities under your accountability and other activities derived of the position you have. If you are service manager you have to deliver all the activities derived from the service perspective: green SLAs, reports, RCAs,… On the other hand, there will be some other things that … Read more
I have no money to do it and taking into account the speed of the evolution of the technology I suppose all companies are already working on it. I mean about the number of cables we have at home for the mobile phone. I don’t change my mobile phone a lot, but I have had … Read more
We are involved in a project with a weird set of requirements: customer insist on approving all technical documents involved in the project. Ok, no problem, we have adapted the project plan to deliver them and allow them to check it. If you are able to check it, we have not problem to adopt this … Read more
C’est le premiere livre que j’ai lu dans francais. Je suis trés content de terminer y. Le prochain livre á lire: “dans le scriptorium” de Paul Auster.