Globalization at work 2

Unfortunately that day came; our client and our CEO agreed that big part of our services will be provided by India. People now understand that their work can easily done in India, and they regret all the time spent without thinking in adding value. Sorry guys, it’s so late! Now the future is uncertain, but … Read more

CMMI

During this year we are deploying CMMI in our Service Support. The best benefit of this deployment has been the increase of business visibility that people has learned about the activities they perform. Before to have it, people worked without understand some essential topics of the business. Now people feel more comfortable with the tasks … Read more

Loosing the Support Abilities of a Product

This Problem has been a headache during all the existence of Domino.doc, nobody knows what’s the problem about it. Finally IBM has found the solution to the problem, a release later to the original problem: the problem started with 6.5.1 and the solution has been published for 7.0, but… anyway, The client has 6.5.1 as … Read more

OsCommerce

I have added to my hosting an OsCommerce installation with the purpose of seeing the features and help a friend to build his e-commerce portal. Once again, the only thing we need to do is to understand the features and feed the program with all the required information. I love all the different people who … Read more

Communication Skills

Universities include a lot of Subjects in their courses but none of these subjects talks about Communication Skills. In fact this is one of the main problems that a student has when gets a job and finds that doesn’t know how to reply a formal mail or how to attend a phone call. Amazing, no?? … Read more

Hosting & CMS

I have contracted a hosting service with the purpose of develop different mini-personal projects that I would like to execute. The service I have contract seems to be very good. After to look in different offerings, Javi told me a good one. He has been working with these kind of hostings for a long time, … Read more