IT Portfolio manager, role and responsibilities

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The role

  • Monitoring and reporting on the various accounts under the portfolio.
  • The primary focus is on the financial management (P & L Owner and Financial Forecasting) of these accounts and the delivery is done aligned successfully (projects, services and customer satisfaction).
  • Enable Growth of Applications business, cross & up sell offerings in existing and other offerings account.

Responsibilities

Finance,

  • P & L Owners of the Sector/Accounts.
  • Enable a clear and trusted financial forecasting of the delivery activities.
  • Define and implement improvement programs for increasing operating income.

Delivery

  • Delivery face-off for Industries.
  • Interlock with industries.
  • Offering & Delivery face –off for Offerings sales.

Growth

  • Enable Growth of Applications business identifying opportunities and potential deals.
  • Review and approve proposals ensuring the solutions proposed can be deliver and are really aligned with the customer expectations.
  • Support sales offerings with industry expertise, references and best practices.

Customer satisfaction

  • Own customer engagement from Applications perspective.
  • Be the escalation point for all delivery issues.
  • Bring in innovation and value to Customer engagement.

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