Innovation is hard thing

Edison’s electric light did not come about from the continuous improvement of the candles. ~ Oren Harari

Innovation is a hard and continuous frustrating job. Your mind has to fight every day against the unknown.

People says “oh wow, you work on an innovation project, that’s cool !”, but they really do not always understand how hard it is.

Mental hurdles

In every type of facet of life there are occasions where you suddenly are stopped and you cannot continue. You reach a stressful situation where you do not know what is happening and what is the reason you are paralyzed by something.

The first reaction is to look something outside as root cause of the situation, this external reason helps you to feel better, but it’s not needed so much time to find that this is more an excuse about what is happening.

Then you find that the issue is you, it’s the way you think, the way you act or the way you look that aspect in the wrong angle. You feel frustrated and this is the worst feeling you want to have. There is a mental hurdle, that every time you think about it. Initially you do not what is behind it, what is the real reason because you are in that situation. You feel completely frustrated. Mental_hurdles Avoid that frustration is easy, you are busy with tonnes of daily activities, but again this pursues you and you cannot avoid that bad feeling.

Finally you are opened to look at that mental hurdle in front of you, to fight against it; it’s not easy, it’s not pleasant, it’s harder than you thought, but you are there, you cannot avoid it.

After weeks?, months?, years? you overcome it, you find the reason you behave in that wrong way, you understand the stimulus that puts you in that situation and now it’s time to look for the way to leap over it.

Once you solved it, exactly at that moment, you are happy, you feel invincible, you find you can do everything you decide.

Unfortunately for you, some time later, the cycle starts.

My question for you is, how much times you find yourself on this situation? once a month?, once a year? once a decade? perhaps everyday? How demanding you can be with you? are you willing to discover new things? are you motivated to face more hurdles?

Understand which type of person you are with respect your personal limits, how you face them, how you break them or how you feel comfortable living with them.

have fun!


There is people that are so demanding with almost everything. I would like to clarify that have not problem with it, I understand we all receive a lot of pressure and demand to deliver in the position of the chain we are; we take that demand, organize it, share it with others and then we are accountable of the given responsibility; and the cycle starts again.

So demanding people sometimes forget that there is a point where they have also to provide something, not just demand. It’s important you define the limits before the day to day demand comes and the demanding guy starts to send, send…

You can plan all this and be so much good defining it, the problem is that in some occasions the other side is not going to listen you.

What to do then?


Reviewing paragraphs

Slogans make the difference, if you are able to find the short wise sentence that all people remember and love it, you will get it. There is a lot of work, subjective feelings to identify the right slogan.

But for the descriptions of the companies, details on the “about” and other large sentences in my honest opinion the situation is different.

I use to receive requests to review 2 paragraphs that they are almost the same. Just some differences that seem to make big difference, but they don’t.

People reading this type of information in the 99% of cases do not pay attention to these details, the majority of people read diagonally.

But it is also true that the pending 1% reading the details probably will be the potential investors on your company that are looking for how detail focus you are 🙂

IMG-20130516-00304(Tanger, May)

Never ending story

You have to attend your customers and their requests, they challenge you everyday and you have to adapt to the challenges.

Then you comeback to your office and find that your organization is in a continuous change where internal audits have improvements, forecasts have to be more justified and internal financial reviews requires more information.

And here is when the circle starts:

  1. First you say, I have to attend all, but I do not have time, I have to prioritize and try to deliver.
  2. Then I think, my organization should provide tools to improve the productivity of the people and enable then to focus on real value activities.
  3. Then I see the speed of change in so fast and the new requirements run faster than the implementation of the now “old requirements”.
  4. Then I come to the conclusion I need someone helping me.
  5. Then I find that this cannot be done.
  6. Finally I come back to the start line of the circle.

This is for me a never ending story.

No Connection crisis

There is a old quote that says:

“The worst job in the world is to work with hungry people”

In the Internet era, this saying has evolved to:

“The worst job in the world is to work with people who lost the connection to Internet”

I have seen this effect during this month twice, and it’s amazing how all is stopped and postponed till the main issue (connection) is solved.

Unrealistic requests

Sometimes I receive weird requests demanding a lot of different information related to something related to my duties, but that are special requests that are out of the standard reporting rules.

These requests have some of these features:

  • They are not linked with any major initiative, program or business standard process.
  • The delivery date is unrealistic: tonight, the end of the week…
  • The goal of the request is not clear.
  • There has not been previous communication related to it.

I have to attend customers, team members, service delivery reporting, financial reporting, audit reporting, local reporting, global reporting, country reporting, specific RFPs references….

We have standard reports, but there are organizations and people who do not know how to fit to them or do not understand the information they are requiring.

So, for these cases I’m sorry but, I always try to be realistic, analyze exactly what they are demanding, and act properly with the principles of the common sense, the least common of all senses.

Interesting week

So much meetings, write documents between meeting slots, good learning about tools and solutions I didn’t know, good advance in the main projects we have, some administrative staff solved and some team conflicts gone.

I should be happy, but I’m just tired.

First time it didn’t work so much well, but second time it was so good!

"Just google it" is not enough

Last months I’m detecting an interesting trend from some of the young people of the team, and even from support team of a vendor. The issue is with regards to the approach used for solving support problems.

In a nutshell, they receive a problem, they look in google or other forums for a solution and if there is not a clear solution or a clear direction to the issue, they stay paralysed: they don’t know what else to do!!!

I was involved in deep in a stopping issue and when I was doing questions about the investigations done, I was so surprised about how limited was the approach used to find a solution to the problem.

There were not try error approach, there were not imaginative ideas to try to isolate the error ruling out sources of the error…

When I started to suggest tests to be able to see where was the root cause of the problem, people started to doubt about it, but suddenly the partial conclusions where ruling out causes and they were suggesting more alternatives. At the end of 3 hours meeting we found the root cause (not the solution) but it was a very positive session.

I’m probably getting older, when I worked providing service support we had not google and we the amount of information available was so limited. It made me to think and invent alternatives to isolate problems and look for solutions. It’s a natural approach for me, but for some young people the approach seems to be different