On CPanel, there is an upgrade available for Zurmo. I have tried to execute it and it returns me the following message of error: The following errors were found : Could not complete Zurmo upgrade phase 1 2.7.3-2.8.6 Could not complete Zurmo upgrade 2.7.3-2.8.6 Could not complete Zurmo upgrade phase 1 2.8.6-3.0.4 Could not complete … Read more
I’m having an issue with the execution time of the scripts in Zurmo so I have created the following SQL statement to extract the data I need: SELECT `contact`.`id` contactid, `contact`.`companyname` companyname, `person`.`firstname` firstname, `person`.`lastname` lastname, `email`.`emailaddress` emailaddress, `address`.`state` state FROM `contact` INNER JOIN `person` ON `person`.`id` = `contact`.`person_id` INNER JOIN `email` ON `email`.`id` = … Read more
I have an issue with Zurmo and I still have not been able to fix it. The issue occurs when I try to export a big report into .CSV file. It returns this error: Fatal error: Maximum execution time of 30 seconds exceeded in /home/username/public_html/ws/app/protected/core/models/RedBeanModel.php on line 1279 I have done the following steps below … Read more
I was trying to export data with Zurmo but I obtained a time out exception. On the file phpinfo() the max_execution_time is set to 30 seconds, which is not enough for exporting around 1000 contacts from Zurmo. You need to increase this max_execution_time parameter, depending on your server capabilities.
When I do massive use of a campaign, I have sometimes the problem that some e-mails are not sent. There is not user report that enables you to get them, so I have gone through phpMyAdmin to find and analyze them. The table used are: 1.- e-mail messages not sent: SELECT * FROM `emailmessage` WHERE … Read more
We did last couple of weeks different e-mail campaigns with Zurmo and this is working very well in terms of feed backs we are receiving. The answers of the people let us classify their interest, and it helps us to improve the future communications. I miss integration with other applications, I hope this is coming … Read more
When working with massive Zurmo campaigns of marketing, I have learned some tips I want to remind. Rows and columns report This article summarizes so much well what to do. Important the point that says: It is important that the report that you create has to be “rows and columns report”. Sequence Once the template, … Read more