Lately I had a lot of problems with Prestashop that I was not able to solve. Maybe because I was not experience enough with it, or maybe because I did not understood how it works. The point is that I need to have something operational and with ability to solve the issues. Yesterday I was … Read more
My Prestashop’s admin user does not log in into the back-office, I have checked the password is right and I still cannot go in. The error message is: “There is one error. the employee does not existor the password is wrong” Reset Prestashop admin password I have followed these steps recommended by different forums: Look in … Read more
If you want to move Prestashop from one server to other, this guide is the more complete one. https://www.squirrelhosting.co.uk/hosting-blog/hosting-blog-info.php?id=27 In addition to me, I created a parking DNS to redirect the DNS from 1 hosting provider to other without change the domain contract. I had an issue when uploading the SQL database because it was … Read more
I am trying to configure a multistore on Prestashop 184.108.40.206. I create the new environment, I configure the virtual address and I can hide modules for this specific store. I can also create categories and products. My issue: I cannot visualize the store, it only shows the top layer. There is not “body” 🙁 I … Read more
I do not you, but I have still not found a clear standard way to meaure the E2E time response of a web hosting provider for a prestashop store. I know my shared hosting has a slow First Time response, but where to go? On WordPress someone created a plugin to measure the CPU speed, … Read more
This is the summary, I had to disable the cache from Prestashop. The cache mechanism from Prestashop is a different thing from the CDN. To avoid confusion, I have activated a CDN and this works fine delivering the static content of the store (images, js, css, etc). The issue is the internal cache system from … Read more
For my remind, 1.- 10 Best Tips to speed up your PrestaShop store. 2.- php.ini configuration: http://blog.dh42.com/speed-prestashop-php-ini/. 3.- http://techtonicguides.com/cms/prestashop/performance/ .
I have changed the name of my shop in Preferences / Contact and shops, there is nothing to do, these values do not change. I enter again and the old values come back again. I was reviewing the php file and I found that the configuration values that where not working was: PS_SHOP_EMAIL. I accessed … Read more
I had an issue on the panels where the products are listed. For some of the categories the navigation was working, but for some others the navigation failed. You can click on: Sort by grid, Sort by list Next, to access to the following list of 10 or 20 products. After performing so many checks … Read more
I have updated the system to another server and the behavior of the category form is not working fine: the field “root category” is not shown. You can see a screenshot below: Why this field is not being show? How can enable it?