Dave Snowden’s 7 principles of acts of knowing, and how we build resilient knowledge ecosystems.

This video:

Seven Principles of Knowledge

1. Knowledge can only be volunteered; it cannot be forced.
2. We only know what we know when we need to know it.
3. We always know more than we can say, and we will always say more than we can write down.
4. In the context of real need nobody will refuse to share knowledge.
5. Failure facilitates learning better than success.
6. The way we know things is not the way we say we know things.
7. The way we make a decision is not a structured ordered process… we get multiple memories triggered and we blend them with current experience.

Knowledge as Time Optimizer

In other session, Dave added these two:

1. You cannot make someone share their knowledge as you can never measure what they know.
2. Human knowledge is deeply contextual and requires stimulus for recall.