I work for a company with offices around the world, in addition all our services are remote services. With it, it’s easy to understand that the business is sent to each office depending of the cost/quality level required to provide a good service.
The group of people I’m leading is so young and it’s difficult to me to transmit that in all of each task that they do, they must add a value that differentiates their service from the low cost offices.
If we don’t work adding a value to the work we do, if we don’t understand the business of our client, their needs, their requirements; in that case our work will be sent to India, where people is doing a big effort to do a good work and the cost of the hour is so cheap.
Globalization is on your desktop, the competition starts there.