Just a place to write
Unfortunately that day came; our client and our CEO agreed that big part of our services will be provided by India. People now understand that their work can easily done in India, and they regret all the time spent without thinking in adding value. Sorry guys, it’s so late! Now the future is uncertain, but … Read more
During this year we are deploying CMMI in our Service Support. The best benefit of this deployment has been the increase of business visibility that people has learned about the activities they perform. Before to have it, people worked without understand some essential topics of the business. Now people feel more comfortable with the tasks … Read more
I work for a company with offices around the world, in addition all our services are remote services. With it, it’s easy to understand that the business is sent to each office depending of the cost/quality level required to provide a good service. The group of people I’m leading is so young and it’s difficult … Read more