During this year one of my goals have been to change completely the management style adopted in the GHPAT.
I assumed this role in an atmosphere where all people was misinformed and nobody knows nothing. There was not opportunity to delegate nothing all was centralized in the previous person in charge and from outside to this group was seen as a black box where nobody known how it worked.
The process of getting all process controlled and get all the communication channels established has not been easy but now I have to recognize that the major time I have invested in this process has been on changing the mentality of the people and getting them involved in this transition.
After this period of course not all the work has been done, but now the things works better.
I hope that this year the things works better, the start point is better but the new challenges are here.