ASHEN is a framework used in the context of knowledge mapping within organizations. Developed by Dave Snowden, it aims to shift organizational thinking from key-person dependency to knowledge dependency. Let’s explore its key elements:
- Artifacts: These are tangible objects, documents, or tools that contribute to knowledge. They can be physical or digital.
- Skills: Refers to the abilities, competencies, and expertise possessed by individuals. Skills play a crucial role in knowledge creation and application.
- Heuristics: These are practical rules of thumb, guidelines, or problem-solving methods. Heuristics help navigate complex situations.
- Experience: Accumulated knowledge gained through practical involvement, learning, and exposure. Experience shapes decision-making.
- Natural Talent: Innate abilities or aptitudes that individuals possess. Natural talent influences how knowledge is applied.