ASHEN is a framework used in the context of knowledge mapping within organizations. Developed by Dave Snowden, it aims to shift organizational thinking from key-person dependency to knowledge dependency. Let’s explore its key elements:

  1. Artifacts: These are tangible objects, documents, or tools that contribute to knowledge. They can be physical or digital.
  2. Skills: Refers to the abilities, competencies, and expertise possessed by individuals. Skills play a crucial role in knowledge creation and application.
  3. Heuristics: These are practical rules of thumb, guidelines, or problem-solving methods. Heuristics help navigate complex situations.
  4. Experience: Accumulated knowledge gained through practical involvement, learning, and exposure. Experience shapes decision-making.
  5. Natural Talent: Innate abilities or aptitudes that individuals possess. Natural talent influences how knowledge is applied.

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