Just a place to write
We are delivering a new service support where we are facing the same situation: We are doing a great job in number of tickets. We are enhancing the application with little details requested by the customer that is enabling them to spend less time when using the tool. We are not closing all the errors … Read more
V2P process Virtual to physical migration or V2P, is the process where you can migrate an existing virtual machine and migrate its files and configurations into a physical machine. The team is doing it because there are business needs that cannot be done with the VMware farm: this has to be upgraded and the procedure … Read more
I have been working on a project definition during these last 4 weeks. The result was very well accepted by the customer. What did I do in a different way? I added a lot of perspectives related to the client responsibilities and when they were called to participate in the different activities. I used an … Read more
During the work with the Logistics business unit, we are helping them to get the AEO certification. The obtention of this certification has a great value for their business: it allows them to access to some simplification during the custom process. http://ec.europa.eu/taxation_customs/customs/policy_issues/customs_security/aeo/index_en.htm Member States can grant the AEO status to any economic operator meeting the following common … Read more