Joomla extensions

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Some Joomla extensions I’m using: 1.- Simple Picture Slideshow (available for 1.5 and 2.5): http://www.bretteleben.de/lang-en/joomla/simple-picture-slideshow.html Installed and used: very simple and with a lot of parameters to custom it. 2.- Canonical URL Module http://www.bretteleben.de/lang-en/joomla/canonical-url-modul.html I have to review it 3.- Search Engine Site Verification Plugin for Google/Yahoo/Live.com http://extensions.joomla.org/extensions/site-management/seo-a-metadata/8739 From:  http://joomlafare.com/ Installed and used 4.- Google … Read more

A good example of a letter

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I have read and re-read this letter a couple of times. For sure to understand it you should have some knowlede about NBA. By the way, 2 days later NBA commisioner denied the trade because “sport reasons” “Commissioner, It would be a travesty to allow the Lakers to acquire Chris Paul in the apparent trade … Read more

Learning on SAP upgrades

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This is what I was doing some months ago. I was working on a proposal related to a SAP technical upgrade and depending of the person I talk to, a different tools are recommended to me. This is just an initial opinion, probably when I gain more visibility it will be different, but by the … Read more

"Just google it" is not enough

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Last months I’m detecting an interesting trend from some of the young people of the team, and even from support team of a vendor. The issue is with regards to the approach used for solving support problems. In a nutshell, they receive a problem, they look in google or other forums for a solution and … Read more

Service Management challenges

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For the renewal discussions it’s important to review the basic concepts of each application support. Just 4 main items: The nature of the business/application output, The real demand done to the application in terms of processes and technology. The high/low level of contacts with the customer. The changing nature of demand (financial closing periods, end month, application … Read more