Managing the Gray Areas

I have viewed this Webinar from RMC Project, presented by Jerry Manas.

A Gray Area is a term for a border in-between two or more things that is not clearly defined, a border that is hard to define or even impossible to define, or a definition where the distinction border tends to move.

Jerry does a great revision with live experiences about what he consider the 7 Gray Areas in Management:

  1. Resources Vs. Company
  2. Generalists Vs. Specialists
  3. Big Picture Vs. Narrow focus
  4. Structure Vs. Flexibility
  5. Vigilance Vs. Delegation
  6. Appearance Vs. Substance
  7. Centralization Vs. Decentralization

After that he review the Four Themes of Gray Area Management:

  1. Ideals: Standing for Something.
  2. Leading by Questioning.
  3. Systems Thinking.
  4. Empathy and Cultural Awareness.

The main issues covered are the following:

  • Ensuring accountability without micro-management (the big challenge!)
  • Implementing the right level of internal processes (currently I got it)
  • Balancing individual needs with organizational goals (ups)
  • Communicating with simplicity and context (Communication Skills, always present)
  • Assembling teams and team make-up (Building teams)
  • Creating positive images for organizations, teams and products
  • Creating flexible, yet integrated organizations (GHPATs)

It’s also very interesting the QAs at the end of the Session!

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