Just a place to write
We are finishing the build phase of a project, starting the test phase of the project and know the client has noticed that there is the need to add a functionality. We have need one week to let them recognize that this is a change request due to the requirement was out of scope. The … Read more
This is the excellent e-mail I have received today about a problem of a project: ——————————————–Hello, we’ve a big problem with the project XXXX. In module YYY the basis functionality isn’t covered. The users need the possibility to filter on every field. As John (joapen: John belong to my team no to customer’s team) explained … Read more
The idea I want to mention today is not something new. You can read tons of literature about it. The stuff is related to the continuous changes we live in our jobs. There’s a rule that google made popular that was the 80/20 rule, where you let 20% of an employee free to let him/her … Read more
Identifying the applications needs of the portfolio, I’m basically facing these situations: You have to reassess the current conditions of an application and decide if to enhance it or remove it. You decide to retire an application in order to minimize the cost. You need to renew an application for keeping it flexible or to … Read more
Master Service Agreements (MSA) are signed in a global account around the world and part of the moon. Nevertheless it’s necessary to have the Local Service Agreement (LSA) in order to detail how we are going to work from this area or country. Let’s define this overall framework with more details. No LSA = no … Read more
Somebody told me that try to compare both tools. I don’t know how to compare Pentaho with BusinessObjects, I think that is not an useful exercise, you can find tons of functional comparatives. From my modest knowledge, Pentaho is this type of open source tools that have an excellent growth and that reachs a level … Read more
It’s something that is essentially presented as a “service”: platform as service, solution as service, wine as service…. But it also should have some technical features that makes you able to identify as “cloud”. It’s offered in an independent platform. There is proven security in terms of data and is privacy compliant (this is the … Read more
Listen the video and find all these words: Understand what has to be done, understand the responsibility of leading a work team during a year, understand that lead a team is not something easy, the trust, work with team, understand young people, share things with them, how to approach, intelligence, to win the thing, compete, … Read more
If you have the opportunity to watch a F1 race on TV you will see as the interesting things happen: on first lap, when cars enter to change wheels (once or twice a race), if you’re lucky, on last 2 laps (someone breaks the engine). A race is around 80 minutes and just 10 are … Read more
I had some time and a notebook and I wrote this thinking about the IT service support trends. It seems to be a stupid exercise, but it’s funny to see that the concepts offered yesterday, today and probably tomorrow, all are the same. With the risks and fears of the client, it’s more or less … Read more