Vendor complaints process

I’m looking for an standard process for the management of the vendor complaints. I have found some documents in the internet, the more interesting one is this, that has helped me to understand what could be the scope of the process. But, is there somebody who know if there is a standard guide or best … Read more

What means cloud computing for me

It’s something that is essentially presented as a “service”: platform as service, solution as service, wine as service…. But it also should have some technical features that makes you able to identify as “cloud”. It’s offered in an independent platform. There is proven security in terms of data and is privacy compliant (this is the … Read more

MS Azure, scenarios

In March I assisted to a MS-Azure presentation, where I found this examples scenario very interesting, It was a very theorical presentation and it’s so far to the business goals of my client, however it’s interesting to me to listen to these new products.

Test activities & SAAS

With the appearance of software as a service (SAAS), the test activities of a software disappears!!! There will be a generation of people who won’t understand what is to be involved in a test phase. There will be a generation of people who will know what is to be constantly doing proofs of concept in … Read more

Open Text (ECM)

Enterprise content management through Open Text solutions is very demanding due to the deep collaboration between SAP and Open Text. SAP DMS seems to not support big volumes and Open Text integration is a recognized alternative that the industry has accepted as good solution: reduce implementation risks, reduction of TCO (of your SAP system), aligned … Read more

SAP Carbon Impact

My notes on a presentation about this product: SAAS It’s not integrated in the SAP World. You can import/export using csv. Standard implementation project is about 3 months. CO2 price is part of your cost Actions/Menus: Assess, analyse, act, set-up Very straight forward and easy to use Metrics tons calculated in different units (CO2, CH4, … Read more

How the presentation was?

Today I have assisted to a typical lesson learned that you can read in thousand books. The agenda of the meeting was the presentation of 2 technical solutions for a given business process. The workbench meetings with the client when the solutions were being worked given us some information about what was the preferences of … Read more

2010 Content Technology Predictions

This is an interesting article I want to remind about Content management trends for 2010: Some of the points are interesting and make sense, some others are not relevant. It’s just my oppinion, Other link to remind:

End user resistance to change, real life? or just a joke

You are working in big application project, some months studying requirements, some others planning and developing them after the proofs of concept with identified and approved key users. Then, you develop the solution during some other months and finally end-user acceptance test is approved by your customer. You refine the last details of the migration … Read more